Orders: The client may place orders over the phone by facsimile and e-mail. Orders placed before 12:00 p.m. are to be delivered that same day before 5:00 p.m. and orders placed after 12:00 p.m. will be delivered the following business day before 12:00 p.m. Orders placed for information to be phoned or faxed to the client will be performed within one hour or less of time of order. Cataloging: Materials placed into storage for original retention will be cataloged as is deemed necessary by the client. There are several degrees of indexing which vary from simply identifying the box by number assigned by the client to actually entering each item's description into the data base for each box. The most common is to have the identifying factors clearly printed on the exterior of each carton including contents, alphabetical ranges and/or numerical ranges, dates and destruction review date. The client might have a particular department number or other specific information which would be used later to create specialized reports and that information should also be included on the exterior of each box.